Welcome to your Thrive EAP account page. Here you can manage your subscription, payment method, and account details.
Select the “View” button on the subscription order you would like to update.
The most common reason your automatic renewal failed is due to an expired credit card or updated billing address. Please scroll to the update card and update billing address sections to confirm your information is correct and up to date.
IMPORTANT! You must add your new credit card before deleting your old card.
Your billing address must match your credit card on file in order for your subscription to renew.