Eap: How to use an employee assistance program
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How to use an EAP

An employee assistance program is not only simple for you but also is simple for your employees to access! If you don’t know already, an EAP (employee assistance program) is a voluntary confidential program. This program will help your employees through all of life’s challenges that could be affecting them at work! Maybe they’re dealing with the death of a loved one, stress, anxiety, or health problems. An eap is designed to take care of all of the above and more with a team of professionals and plenty of resources for your employees to use. Here are all the available ways for your team, at work, to use an eap with Thrive EAP!

What does an eap offer?

Thrive EAP services include access to tools for many areas, including legal, financial, well-being, work/life balance, and personal issue help. Our program is meant to help small businesses handle the challenges that employees bring to work, while bringing focus to your employees. The services we offer include assessment, counseling, and consultation, as well as referrals to employees with personal or work related problems.

Check out all of our features right here: https://thrivewithbalance.com/features/.

Also find our product description sheet here: https://thrivewithbalance.com/wp-content/uploads/2018/01/THRIVE-Product-Description.pdf.

Who is eligible to use our eap?

Thrive EAP is specifically designed for small businesses with no more than 40 employees! With this, your employees and their families are eligible for the eap counseling services. Eligible family members include legal spouses, natural children, adopted children, or stepchildren. Along with your employees and their families, your management team should get full access as well!

How to start using Thrive once purchased!

Your team will thank you for purchasing Thrive EAP! Once you become an member, you and your team will have many ways to start using Thrive! Use our web portal with your login info to get access to thousands of resources and articles! Contact us at Thrive by:

  1. Phone: (614)-451-9401 from 9 a.m. to 5 p.m. EST.
  2. After hours and weekends for an emergency or crisis at the same number: (614)-451-9401.
  3. By email: Initiate a request for service by completing the referral request form here: https://thrivewithbalance.com/referral-request/.


What happens when I call Thrive?

Call us today, at (614)-451-9401, to get set up with your counselor whenever you’d like! When you and your employees (and their families) call us at Thrive, an intake specialist will collect identifying information while giving a brief description of their needs. Their intake specialist will then connect them with a counselor in their area. We can make a different assignment, at anytime, if you are dissatisfied with your counselor!

What do I pay for an eap?

Thrive EAP is a prepaid program, so there is no extra charge for use of the program. The only cases where you will have an extra charge are if your team grows or your counselor refers employees or their families to specific resources. Check out all of Thrive EAP’s pricing for your team right here!

We at Thrive can’t wait to get you started with our amazing program as we are dedicated to helping your employees and seeing them THRIVE! Contact us anytime with your questions and concerns. Our team is here to help with all of your needs!